BH-1802 - Customer Service: Active Listening For Customer Service #07042026d
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1000 pts
Enhance your ability to truly understand customer needs in this engaging virtual training on active listening. Through practical examples and guided exercises, participants will learn how to recognize different listening levels, accurately reflect and clarify customer concerns, and identify verbal and nonverbal cues that reveal intent and emotion. Develop greater self-awareness to manage emotional blind spots and respond with empathy, objectivity, and professionalism in every interaction. Join us virtually on Wednesday, April 29, from 8:00 AM to 12:00 PM. Valued at AUD $50 / USD $35—place your bids now!
| Brand: | Customer Service |